One Flexible Maintenance Plan for Your Ecommerce Business

A dedicated team to keep your store stable, optimised, and ready to evolve.

From ongoing maintenance to strategic improvements, our plans adapt to how your business moves.

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Maintenance Coverage Across Your Ecommerce Stack

Everything you need to maintain, optimise, and evolve your ecommerce ecosystem, delivered through a single, flexible support model. Every service below is included as part of your single maintenance plan.

Project Management

A dedicated Project Manager oversees execution, prioritisation, and communication, ensuring clarity, accountability, and steady progress at all times.

Development

Ongoing development support for enhancements, fixes, and custom functionality, handled by engineers already familiar with your store's architecture.

Graphic Designing

Design support for banners, landing pages, and UI elements, built with conversion-focused layouts that guide users, reduce friction, and drive measurable action.

SEO

Ongoing SEO support covering technical fixes, on-page optimisation, and execution-led improvements that protect and grow organic visibility.

Paid Ads

Support for managing and optimising paid campaigns, from landing page fixes to performance-driven improvements that reduce wasted spend.

Social Media Management

Execution support for ongoing content updates, creative changes, and optimisation aligned with your marketing and campaign needs.

CRO

Continuous conversion optimisation through data-backed recommendations, UX refinements, and experiment-led improvements.

Analytics

Setup, refinement, and optimisation of analytics tools to ensure clean data, clear insights, and better decision-making.

Accessibility

Accessibility audits and remediation to ensure your store meets WCAG standards, improves usability for all users, and reduces compliance risks across devices and assistive technologies.

Cloud Ops

Infrastructure support to keep your store stable, secure, and performant, including monitoring, optimisation, and operational fixes.

QA

Comprehensive testing across devices and browsers to ensure every delivery is stable, reliable, and production-ready before release.

Content Management

Hands-on support for CMS updates, product uploads, content changes, and admin tasks, keeping your store accurate and up to date.

Human Expertise, Amplified by AI

Smarter workflows for faster, higher-quality execution.

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How Maintenance Works at Mobikasa

Maintenance is designed to stay flexible, remain accountable, and move at the pace your business demands.

Flexible Capacity

You don't buy individual services. You invest in maintenance hours that move wherever your business needs them most. Those hours can be used across development, design, CRO, SEO, cloud ops, analytics, or operational work, without switching plans or renegotiating scope. As priorities shift, execution shifts with them.

Capacity Pool

  • 150 hrs
    • Development: +15h
    • Design: -5h
    • SEO: -5h
    • Testing: -5h
    • Active Allocation

Support Without Constraints

Designed to remove friction, not add commitments.

Adjust plans anytime

Scale up or down based on your current needs without any penalties or waiting periods.

No lost hours. No hard limits

Unused hours roll over automatically, with the flexibility to dip up to 0.5× into your monthly buffer when work ramps up.

No forced commitments or long-term contracts

Month-to-month billing with the freedom to pause, change, or cancel anytime.

Support Availability

Our teams operate across timezones to give you 24/7 critical support and coordination.

Monthly vs On Demand Comparison

Every store belongs here. You choose how to engage.

Monthly Plans

Continuous partnership

On-Demand Plans

Flexible execution

  • Ongoing collaboration
  • Targeted execution
  • Dedicated team with ongoing context of your store
  • Team Model: Specialists assigned based on defined scope
  • Tasks initiated quickly as part of an active engagement
  • Response Time: 2–4 business days for scoped team allocation
  • Work planned collaboratively with regular alignment
  • Planning: Each task planned and approved individually
  • Flexibility: Use purchased hours exactly when needed
  • Supported with defined rollover limits

Need Immediate Support?

Select a plan, complete checkout, and execution begins within 4 business hours.

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Choose the Right Level of Maintenance Support

Every plan includes full-stack e-commerce maintenance. Pricing scales based on capacity and response model, not on the services you can access.

Monthly Plans

  • Continuous partnership
    • $6,000 – 150 hours per month
    • $12,000 – 300 hours per month
    • $20,000 – 500 hours per month

On-Demand Plans

  • Flexible execution
    • $5,000 – 100 hours (valid for 12 months)
    • $10,000 – 250 hours (valid for 24 months)
    • $25,000 – 625 hours (valid for 24 months)

Order Summary

  • Selected Plan: Monthly – 150 hours
  • Hours: 150 per month
  • Total: $6,000 per month
  • Proceed to Checkout Talk to Expert

Key Stats

Our client retention rate is among the highest in the industry, reflecting long-term partnerships built on consistent execution.

  • 14+ Years In Business
  • 200+ Certified Experts
  • 1000+ Brands Supported Globally

Proven Results Across Ecommerce Brands

When support is consistent and execution is aligned, results follow.

Testimonials

Overall client rating 4.8 out of 5 stars

4.8/5.0

Client testimonials:

  • "I value the high level of communication Mobikasa has provided even though we are in very different time zones."
  • "The team is successfully executing all their plans while maintaining the high quality of their design."
  • "We are very pleased because of the speed, quality, and innovation that MOBIKASA offers."
  • "MOBIKASA's biggest strength was their dedication to meeting the project's timeline and delivering our requirements."
  • "I highly recommend them for their professionalism and dedication to client satisfaction."
  • "One of the things that we find so impressive about MOBIKASA is their willingness to go above and beyond."

Awards & Recognitions

With years of experience in developing e-commerce solutions, we have the capability to create tailored solutions that will ensure your success. Here are just a few of the awards that we’ve received.

Our Strategic Partners

Frequently Asked Questions

Core Plan & Commitment

  • Is there a lock-in period for monthly maintenance plans?
    No. There is no lock-in. Plans can be upgraded, downgraded, or discontinued as your needs change.

  • What happens to unused hours in a monthly plan?
    Unused hours automatically roll over to the next period so you don't lose any capacity.

  • Can I switch between Adhoc and Monthly plans later?
    Yes. You can move between Adhoc and Monthly support based on how frequently you need execution.

  • Which plan should I choose if I'm unsure?
    If you expect ongoing updates or regular improvements, Monthly plans offer better speed and efficiency. Adhoc plans are best for one-off tasks.

  • Can I get a refund if I decide the plan isn't right for me?
    Yes. Refunds are provided based on unused hours remaining in your plan.

Execution & Team

  • Will I have a dedicated Project Manager?
    Yes. Every engagement is managed by a dedicated Project Manager, supported by an in-house team working under one roof to ensure faster execution, better coordination, and minimal handoffs.

  • Who actually works on my store?
    Your work is handled by in-house teams operating under one roof, reducing handoffs and ensuring continuity.

  • Do you use freelancers or third-party vendors?
    No. All work is executed by Mobikasa's internal teams.

  • Is your team certified and experienced?
    Yes. Our team consists of certified specialists with expertise across ecommerce platforms and modern AI-enabled workflows.

AI & Productivity

  • How does AI factor into your maintenance services?
    Our teams actively leverage AI across design, development, testing, and research to improve efficiency and turnaround time while maintaining quality.

  • Does AI replace human effort in my plan?
    No. AI enhances execution. All work is still led and reviewed by experienced professionals.

  • Does using AI reduce the number of hours consumed?
    AI helps teams work more efficiently, allowing your maintenance hours to deliver more value.

Hours, Usage & Flexibility

  • Can I exceed my monthly hours if needed?
    Yes. Monthly plans allow usage up to 0.5× monthly hours as a negative balance and stocking up to 2× monthly hours when required.

  • Are these overuse limits available on Adhoc plans?
    No. Overuse and negative balance allowances are only available with Monthly plans.

  • How are hours tracked and reported?
    Hours and tasks are tracked transparently using structured trackers and project management tools, with full visibility provided throughout execution.

Task & Scope

  • What kind of tasks can I submit under maintenance?
    Maintenance covers development, design, testing, cloud operations, accessibility, CRO consultation, analytics, content management, and feature research.

  • Do I need to create detailed briefs for every task?
    No. Tasks can be shared with minimal documentation. Scope and effort are aligned upfront.

  • How quickly do tasks start after submission?
    Monthly plan tasks are picked up almost immediately. Adhoc tasks typically begin after team allocation within 2–4 business days.

Support & Availability

  • What are your support hours?
    Our teams operate across time zones to provide you with 24×7 critical support and seamless coordination.